GDPR Information

Last updated: January 2025

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It applies to all organizations operating within the EU and organizations outside the EU that offer goods or services to individuals in the EU.

Your Rights Under GDPR

As a user of PlayMineArena, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can limit how we use your data
  • Right to Data Portability: You can receive your data in a structured format
  • Right to Object: You can object to certain types of processing
  • Right to Withdraw Consent: You can withdraw consent at any time

Data We Collect

We collect the following types of personal data:

  • Account Information: Email address, username, and account preferences
  • Game Data: Game statistics, preferences, and virtual currency balances
  • Technical Data: IP address, device information, and browser type
  • Usage Data: How you interact with our games and website
  • Communication Data: Messages sent to our support team

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to data processing
  • Contract Performance: To provide our gaming services
  • Legitimate Interest: To improve our services and prevent fraud
  • Legal Obligation: To comply with applicable laws

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements through appropriate safeguards such as Standard Contractual Clauses.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with GDPR. You can contact our DPO at:

Email: dpo@playminearena.com
Address: [Company Address]

Exercising Your Rights

To exercise your GDPR rights, you can:

  • Contact us at privacy@playminearena.com
  • Use the privacy settings in your account
  • Submit a request through our support system

We will respond to your request within 30 days. If we need more time, we will notify you and explain the reason for the delay.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection authority. However, we encourage you to contact us first so we can address your concerns.

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated information on our website.

Contact Us

If you have any questions about our GDPR compliance or data protection practices, please contact us:

Privacy Team: privacy@playminearena.com
Data Protection Officer: dpo@playminearena.com
Support: support@playminearena.com